Built to be trusted with the case
What to check before handing over a sensitive case — how we store it, who can access it, and what happens when it can't be done.
← BackConfidential intake
We don't ask for full URLs or sensitive material at the consultation stage. Tell us the situation and we judge feasibility first. Sensitive material is received through a separate secure channel after the mandate is signed.
Mandate + NDA
Before we start, we sign a mandate and a non-disclosure agreement. Your identity, the case, URLs, and evidence are sealed by contract.
Restricted access
Case material is access-restricted to the handler, with internal view logs. Only the minimum necessary people touch a case.
Evidence packet
Timestamped captures, takedown/correction requests, platform replies, and removal confirmations are delivered as a PDF packet — formatted for court or law-enforcement submission on request.
Limits, stated up front
Outcomes depend on platform policy, jurisdiction, public-interest weight, and original-vs-copy structure. We do not promise 100% or permanent removal. We judge feasibility and act on the workable surfaces first.
Decline · refund
Policy-impossible or low-value cases are flagged before we start. If you haven't begun, you're refunded in full. We tell you what can't be done — first.
Post-closure watch
For 30 days after closure we track reposts, variants, and mirrors, and re-engage recurrence of the same case at no extra cost.
Retention & destruction
Retention is separated by data type. Data with no retention obligation is destroyed on request.