Privacy Policy

At consultation/intake (provided by you): name, company/title (optional), contact, email, request URLs, captures, and case background you submit.

Generated while operating the case: takedown/correction requests, platform replies, processing history, evidence packets.

Collected automatically: access logs, device/browser data, cookies. Cookie handling follows our separate Cookie Policy.

We don't ask for sensitive data at the consultation stage; if it's unavoidably part of case material, it's received only through a separate secure channel after the mandate is signed.

Feasibility assessment and consultation replies, case operation (takedown, correction, cache refresh, repost monitoring), evidence-packet creation, contracts/billing, and legal-obligation compliance and dispute response.

Information is not used beyond these purposes and never for marketing or PR.

Basic consultation data: destroyed 30 days after consultation, or on request.

Declined / not-started cases: destroyed within 30 days of assessment.

Active case material (captures, timestamps, policy grounds, processing history): kept 12 months after closure.

Legal evidence packages: kept up to 7 years by request or contract.

Where law requires separate retention, we follow that period. On destruction, electronic files are deleted irrecoverably and printouts are shredded/incinerated.

We do not, as a rule, disclose personal data to third parties.

Disclosure occurs only where required by law, under lawful requests from investigative authorities, or to the minimum extent needed to file a rights-infringement report with the relevant platform for takedown/correction.

We entrust some processing to operate the service, contractually binding processors to data-protection obligations.

Email delivery: Resend · hosting/deployment: Vercel · analytics: Google Analytics. Their servers may be located overseas, so your information may be processed/stored outside Korea.

Entrusted items may change with the service; changes are disclosed via this policy.

You may request access, correction, deletion, or suspension of processing of your personal data at any time.

Send requests to intake@aboutusagency.com; after identity verification we act without delay. Data with no retention obligation is destroyed on request.

Case material is access-restricted to the handler with internal view logs; transport is encrypted; the entire engagement is sealed under mandate + NDA.

Access is limited to the minimum personnel necessary.

Privacy enquiries / rights requests: intake@aboutusagency.com / +82 10-2993-8292

Address: DIMC B-06-0036, Hyundai Terra Tower, Dasan, Namyangju, Korea

This policy may be revised per legal or service changes; revisions and their effective date are announced on this page.